Where can I buy an authentic 8 Ball Jacket online?
You can purchase genuine 8 Ball Jackets directly from our official store at EightBallJacket.com, where authenticity and quality are guaranteed.
Do you offer different sizes for 8 Ball Jackets?
Yes, we carry a full size range—from XS to 5XL—to ensure everyone finds the perfect fit. Each product page includes a detailed size chart for reference.
Are the 8 Ball Jackets for men, women, or unisex?
Our 8 Ball Jackets are available in styles for men, women, and unisex fits, offering something bold and iconic for every jacket lover.
Can I customize my 8 Ball Jacket before buying?
We offer limited customization options such as color choices and fit preferences. For custom orders, please reach out to csr@eightballjacket.com.
Is it safe to shop on EightBallJacket.com?
Absolutely. Our website uses SSL encryption and secure payment gateways to protect your personal and payment information at checkout.
Do you restock sold-out 8 Ball Jacket styles?
Popular styles may be restocked, but limited editions often sell out quickly. Sign up for email alerts on the product page to stay updated.
Are there any physical stores where I can try the jacket on?
At the moment, our collection is exclusively available online. This helps us offer a wider variety and better pricing for all customers.
How can I tell if a jacket is in stock before ordering?
The product page will indicate stock availability. If a size or style is out of stock, you can sign up for notifications when it becomes available again.
Can I update my payment method after placing an order?
Unfortunately, payment methods cannot be changed once an order is submitted. Please contact support if a correction is needed.
Will I be charged immediately after placing my order?
Yes, your payment is processed at the time of checkout to ensure quick order confirmation and shipping.
Can I use multiple payment methods on one order?
At this time, our system only supports one payment method per order. We recommend choosing the best option that suits you.
How can I find the newest arrivals?
Visit our “New Arrivals” section or subscribe to our email list to get the latest updates on 8 Ball Jacket collections and drops.
Do you ship internationally or just in the U.S.?
Currently, we only ship within the United States. International shipping may be added soon—stay tuned!
Can I buy 8 Ball Jackets in bulk or wholesale?
For wholesale or bulk orders, please contact us directly through our "Wholesale Inquiry" form or via email.
What should I do if I received the wrong size or item?
Please contact support within 48 hours of delivery with your order number. We’ll quickly resolve it with a return or exchange.
What payment methods do you accept for 8 Ball Jacket orders?
We accept all major credit and debit cards including Visa, MasterCard, American Express, Discover, as well as PayPal and Apple Pay for secure checkout.
Is my payment information secure on EightBallJacket.com?
Yes, we use SSL encryption and PCI-compliant payment gateways to ensure that your payment data remains fully protected and private.
Do you offer Buy Now, Pay Later options for 8 Ball Jackets?
Absolutely. We offer Shop Pay Installments, Afterpay, and Klarna so you can split your total into interest-free payments over time.
Why was my payment declined at checkout?
Payment may fail due to incorrect billing details, expired cards, or bank restrictions. Double-check your info or contact your bank for assistance.
Can I pay in a different currency besides USD?
Currently, we only accept payments in U.S. Dollars (USD). If you're shopping internationally, your bank will convert your payment to USD.
Will I receive a confirmation after my payment?
Yes, you’ll receive an order confirmation email immediately after your payment is successfully processed.
Do you charge sales tax on 8 Ball Jackets?
We charge sales tax where applicable by law. The tax amount will be calculated and displayed during checkout based on your shipping address.
Can I apply a discount code to my purchase?
Yes! Enter your promo or discount code during checkout to receive a reduced price, if the code is valid and active.
Are all 8 Ball Jackets officially licensed?
Yes, our products are authentic and quality-checked. We ensure each piece reflects the iconic 8 Ball Jacket legacy.
Can I save items for later?
Yes, you can use the wishlist feature on your account to save favorite jackets and check back when you're ready to buy.
My payment went through, but I didn't get an order confirmation. What now?
If you were charged but didn’t receive confirmation, please email csr@eightballjacket.com with your payment details. We'll resolve it quickly.
Can I cancel or edit my 8 Ball Jacket order?
You can cancel or change your order within the first 2 hours after placing it. After that, it's sent to fulfillment and cannot be changed.
Can I change my billing information after ordering?
Billing info can’t be changed after the order is processed, but you can update it for future orders in your account dashboard.
What if the jacket I ordered doesn't fit?
No worries — we offer hassle-free exchanges. Just contact us within 7 days of delivery to start a size swap or return.
Do you offer custom sizing for 8 Ball Jackets?
While we offer standard U.S. sizes from XS to 8XL, custom sizing can be arranged upon request. Contact csr@eightballjacket.com.
