Contact Us

How can I contact customer service for 8 Ball Jacket orders?

You can reach our customer service team via email at csr@eightballjacket.com or by filling out the contact form on our website.

What are your customer support hours?

Our team is available Monday through Friday from 9 AM to 6 PM (EST). We respond to most inquiries within 24 hours.

Where is the EightBallJacket.com customer support located?

Our customer service is based in the United States, ensuring fast and localized support for all 8 Ball Jacket inquiries.

Do you offer support for international 8 Ball Jacket orders?

Yes, we provide international customer service. Please contact us via email for time zone–specific assistance.

I submitted a message—when should I expect a response?

We usually reply within 24 hours on business days. If it’s been longer, feel free to follow up with your order number.

Can I cancel my order through customer support?

If your order hasn't shipped yet, we can cancel it. Contact us immediately with your order details for quick assistance.

Phone: +1 (929) 579-5878
Email: csr@eightballjacket.com

Free standard shipping
on all orders.

Support forum
for over 24h

Address: 525 W 28th St, New York, NY 10001

Do you have questions about how we can help your company?
Send us an email and we’ll get in touch shortly.